Have you ever felt cut off from other people, even if there are plenty around you? Maybe you felt all alone in the world, but you were making other people feel lonely without even realizing it.
New research suggests loneliness can actually travel from person to person, spreading up to three degrees of separation. That means if your neighbor’s cousin’s friend is lonely, you may have a good chance of being lonely, too.
The results, published in the Journal of Personality and Social Psychology, were also mentioned in the recent book “Connected” by Dr. Nicholas Christakis at Harvard University and James Fowler at the University of California, San Diego. The book explores how happiness, obesity, smoking and a slew of other behaviors and habits are contagious among groups of people who know one another
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Recently I have been involved in a few different discussions with other freelance designers in which I have noticed an unsettling trend: at some point in the conversation the topic turns to client horror stories. It usually starts out with some type of question about how the others would handle a particular situation that one is facing, but then it digresses to complaints about clients and the awful things they put us freelancers through.
Yes, we’ve probably all had at least one “nightmare client” experience. In fact, we may have been that experience for someone else (when was the last time you yelled at someone on the phone or chewed out a salesperson?) But witnessing the common direction of these discussions caused me to pause and think about the change of attitude and resulting practice that must occur if a freelancer with previous client malfunctions is going to move forward successfully.
Rather than doing your best to get that nightmare client’s project completed as quickly as possible and off your desk in hopes of never having to deal with them again, allow me to suggest that those clients you consider your “worst” or most difficult should be the recipients of your very best service. Here’s why:
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